I'm a customer service pro with over 3 years of experience in delivering exceptional support across e-commerce, SaaS, and retail. I create positive customer experiences through efficient issue resolution and thoughtful communication. With hands-on knowledge of tools like Shopify, Zendesk, Gorgias, and Magento, I'm equipped to handle all aspects of customer interactions—from order tracking to technical troubleshooting.
On the social media side, I bring a creative edge as a social media specialist, skilled in crafting engaging content, managing communities, and driving brand awareness. I’ve worked with brands in real estate and travel, handling everything from content creation to customer engagement. Let’s work together to build your brand’s reputation and create memorable customer experiences!
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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