
Network Engineer | IT Service Desk | Technical Support (SME)
• IT Service Desk• Technical Support Specialist• Subject Matter Expert (SME)• Email/Chat Support• Customer Care• Fault Manager• Network Engineer • Data Entry
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• IT Service Desk• Technical Support Specialist• Subject Matter Expert (SME)• Email/Chat Support• Customer Care• Fault Manager• Network Engineer • Data Entry
Comptia Network+ Certified
z8904666 at g m a i l dot c o mI have knowledge and skills using Office365 apps such as Excel, Word, PowerPoint, data entry, etc. Part of my everyday job is data management and data analysis. I also have a little background in JS, CSS and bootstrap. I have been working in the IT service desk management for the last 8 years. I have experience in using systems such as Active Directory, RDP, Vmware, Citrix, Exchange online, Avaya, etc. I am familiar with remote screen sharing tools such
I am an experience Project Manager, Project Coordinator and Quality Assurance for website and funnels for a Digital Marketing Company l am well experienced in using CRMs such as Salesforce, GHL (Gohighlevel), and Hubspot.I am experienced in using Gohighlevel and ActiveCampaign. I am an expert in marketing campaigns including graphics and editing. I have an extensive experience in Social Media Managing and Content Scheduling.I am an IT Project Manager for a cybersecurity company
Focused customer service professional with over 7 years of experience skilled in lead generation, customer relationship development, technical, billing, sales, retail and back office support. Accomplished in providing unsurpassed support to demanding customers. Offering many years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
As an experienced Technical Support Representative specializing in chat support, I managed two customers simultaneously, focusing on software issues with Microsoft Word, Excel, and other applications. I also have experience as a Data Entry Operator (AI-assisted), where I corrected construction site images and used Atlassian Jira to manage tickets with floor plans and images. Adaptable and eager to learn, I thrive in multitasking environments and am committed to excellence in every role. &n
• Maintain store backoffice data via SAP Business One• Install, configure and troubleshoot desktop, notebook and related software/peripherals• Troubleshoot enterprise issue.• Monitor integration and replication between SAP Business one and IVEND• Unlocking of user application accounts for SAP and IVend• Assist user in adding roles in SAP• Ability to provide resolution at first level support• Import prices to Ivend Retail system• 3 years helpdesk phone/email and remote support experience with som
https://drive.google.com/file/d/1OiJb5uTQnk4Qvh_BnLW1gH7v4EBdC7HD/view?usp=sharing
Experience in IT support and Telemarketing. Graphics design for marketing material. Computer hardware and Software literate. Familiarity and managing experience on a cloud base application MS 365 Sharepoint and Azure. Managing company website (WIX tools) and Social Media account (Metasuite) accommodating online inquiry.
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