Collection Staff
• Processing and encoding of bank collection transactions. • Consolidation of daily collection report from third party collection. • Monitoring of daily OR usage and Tellering performance such as void and related errors. • Accommodation of customer queries regarding payment related errors and correction. • Conduct follow up on non-bill related collection (e.g. JPU, charge invoice) • Processing of Bill deposit refund. • Generation of monthly report as compliance to inter-department report