Network Administrator
ATOM IT Senior NOC Implement New Monitoring Tool (New Relic). - Handles Dashboard Creation, Alert & Notification Configuration. - Lead a team of Junior NOC Engineers, overseeing level 1 support IT infrastructure of a Global company. - Ensuring all alerts are acknowledged and resolving team was informed. - Managed user identities and access control using Azure Active Directory, ensuring compliance to policy.- Primary Incident Responder adhering to ITIL standards for infrastructure events. - -