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MSP Helpdesk with over 8 years of experience in the industry. During my career, I have worked with several MSP's from the US, Ireland and AustraliaSome areas of expertise below (but not limited to)- Servers (2003, 2008, 2008R2, 2012, 2012R2, 2016)- Networking- Storage- Virtual Hypervisors (Both Hyper-V and Vmware)- Office365- Microsoft Windows (Vista, 7, 8, 10)- Microsoft Office (2003, 2007, 2010, 2013, 2016)- Active Directory and

Experienced in Microsoft Intune, Windows 365 cloud pc, Microsoft Entra (Azure), O365 administration and MSP/CSPProject ManagementOperating Systems:Windows (XP SP2, SP3, Vista, 7,8.1,10) Mac OS 10.10 YosemiteApplications:Ms Office Applications, Packet Tracer, Salesforce, SAP Field Glass, BeelineProgramming Languages:Turbo C, C++,VB 6, VB.net, PHP, CSS, HTML, Javascript, Assembly LanguageServer:MySql, Microsoft Exchange Server, Acti

CCNP Level, Velocloud SDWAN, Firewalls, Cisco routers, Cisco switches

Network Monitoring Tools: LogicMonitor, SolarWinds, PRTGProtocols: TCP/IP, DNS, DHCP, SNMPNetwork Security: Firewalls and VPNs, IDPS, Endpoint SecurityOperating Systems: Windows Server, Linux, MacNetworking Equipment: Routers, Switches, Firewalls, Access Point (Cisco, Palo Alto)Troubleshooting: Packet analysis, command-line tools, log analysisVirtualization Technologies: VMware, Hyper-VTicketing: Jira, ManageEngineDocumentation: Network diagrams, incident reports, standard operating procedures,

Windows ServerOperating SystemVisual Studio 15 (VB)Windows Desktop Operating SystemVisual Basic 6.0, VBS, Powershell, WMIMS Office SuitesSymantec Ghost Solution & Antivirus suiteMS SCCM/MECMMcafee,Kaspersky, Trendmicro antivirus suiteMS Exchange ServerFaxSR Fax server suiteMS Proxy Server / ISA ServerVMWARE/vSphereInternet Information ServerCISCO Firewall applianceNovell Network OS, ver. 3.1xCIS

CloudBerryExperience Onboarding/Offboarding Accounts into ITSM, Azure, Exchange, Office 365, Active Directory, Google Workspace, Experience in ManageEngine Endpoint and Sophos Central, Webroot Protection, Experience in Veeam and MSP Cherrybackup. Experience in forticlient and SonicWall firewall. FreshDesk, ConnectWise, and Service Now for ServiceDesk Experience. Experience in VM Sphere, I.T Glue, and Horizon. Experience Microsoft Access VBA developed desktop applications.

Hands-on experience in both server and client configuration, management, deployment, and support. Using different vendors suchas the following:Microsoft:Microsoft Windows Servers 2003, 2008, 2012Microsoft Exchange 2003, 2007, and 2010.Microsoft Communicator 2007 and Microsoft Lync 2010Microsoft Forefront Protection for Exchange ServerMicrosoft Hyper-V, Windows Server Domain Controller, Active Directory, Application Server, File Server, VPNWit

8 years of professional experience in the IT industry, specializing in Information Security. My expertise includes a deep understanding of Information Security standards such as PCI-DSS and ISO 27001. I have gained extensive exposure in various areas of Infrastructure Security, including Security Engineering and Architecture, Security Infrastructure, Threat and Vulnerability Management, Identity and Access Management, and Cyber Security Operations. Throughout my career, I have successfully utili

IAM / PAMActive Directory / Windows Server / GPONetwork / Firewall / SIEMTechnical Support

An experienced system developer and a project development officer for (10) years at the local government unit of General Santos City. Conducted seminars related to Information Technology, PHP, MySQL, Open Source System and Computer Hardware and Maintenance. Developed PHP and MySQL Based Systems in Laravel Framework. Proficient in PHP, MySQL, SQL, Apache Webserver, Linux Server, JavaScript, Windows Server, CSS, HTML, XML, DHTML, Open Source CMS, SEO, e-Commerce with online payment, Corel Draw, Il