Aira

Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $5.68/hour ($500.00/month)

Bachelors degree

Last Active

February 20th, 2020 (1526 days ago)

Member Since

January 29th, 2020

Profile Description

Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Assist with placement of orders, refunds, or exchanges.
Take payment information and other pertinent information such as addresses and phone numbers.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Top Skills

Other Skills

Marketing » Copywriting

Marketing » Affiliate Marketing

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
English
B2(Upper Intermediate)
Uploaded ID
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